BayBreeze Appliance Repair (we, our, or us) values the privacy of our customers and website visitors. This Privacy Policy outlines the types of personal information we collect, how we use and share it, and the rights and choices you have with respect to your information in compliance with U.S. law. By accessing our website and using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide to us when you contact us via phone, email, or by submitting the service request form on our website. This includes your name, phone number, email address, and any other details you provide. Additionally, we collect non-personal browsing data through cookies and web beacons to monitor website usage and enhance user experience.

How We Use Your Information

The information we collect is used to deliver and manage the services you request, communicate with you regarding service updates, and improve our website and services. By contacting us, you consent to our use of your information for these purposes.

Information Sharing

We may share your personal information with our trusted partners who assist us in providing our services. These partners are obligated to maintain the confidentiality and security of your information and are restricted from using it for purposes other than those specified by us. We do not sell or rent your personal information to third parties.

Cookies and Browsing Data

Our website uses cookies and web beacons to collect non-personal browsing data, such as IP addresses, browser types, and page views. This information helps us optimize and improve our website for a better user experience. You may choose to disable cookies through your browser settings; however, this may affect the functionality of our website.

User Rights and Waivers

By using our website and services, you agree to waive any right to sue or take legal action beyond direct negotiation for disputes arising from the use of our website or services. In the event of a dispute, the maximum compensation you may claim is limited to $100. You also agree to bear your own legal fees and expenses.

Opting Out

If you wish to opt-out of communications or have any concerns regarding your personal information, please contact us at (415) 251-5580. We will address your request in accordance with applicable laws.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of our website and services constitutes your acceptance of these changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please feel free to contact us at the aforementioned phone number.